Terms of Use

Welcome to our website operated by:


10 Kontoni str. Moschato, Athens, Greece, 183 46

Tel: (+30) 210 9419400 Fax: (+30) 210 9431525

VAT: 094507241

General Electronic Commercial Registry No: 9381201000

Through the website you can make your purchases under the following terms and conditions which we kindly ask you to read carefully before placing an order:

1. Definitions.

The following definitions apply to the “Terms of Use” and the “Privacy Policy” and any or all agreements between the partiew: “Customer” and/or “You” refers to an individual or legal entity lawfully represented by the person accessing this website and placing a purchase order. “We”, “Our” and “Us”, refers to DIASTASIS SA. “Party” or “Parties” refers to both the Customer and ourselves, or either the Customer or ourselves. “Services” refers to the use of our e-shop.

2. E-Shop.

The use of this website is limited to those who have the legal requirements to enter into a purchase agreement and/or conduct electronic transactions. By placing a purchase order, you enter into a binding agreement and undertake the obligation to pay for the purchased products.

After browsing the products in our e-shop, you are navigated through automated signs to select quantity and dimensions of the product of your choice. The selection is completed by adding the product into the “shopping basket”. From the “shopping basket” you can review and choose the items you want to order and then you are requested to enter the required information (name, shipping address, contact information, credit card information etc). You declare that the information, you provide during the use of this website, is true and complete. In case of change, please notify us as soon as possible. You should review the order and check the accuracy of the information before clicking the "Send" button. After that, you will receive an order confirmation e-mail. We will store and use the provided information for the execution of the order. Additionally, we may contact you by telephone or e-mail in order to confirm the order or any information.  

3. Availability.

Τα προϊόντα, που εμφανίζονται στην Ιστοσελίδα, είναι συνήθως διαθέσιμα προς αποστολή. Σε περίπτωση, ωστόσο, προσωρινής μη διαθεσιμότητας προϊόντος, θα σας ενημερώσουμε  για το προβλεπόμενο χρόνο διαθεσιμότητας του προϊόντος. Εφόσον δεν επιθυμείτε πλέον την αγορά του προϊόντος μπορείτε να ζητήσετε την αντικατάστασή του με άλλο προϊόν της επιλογής σας ισόποσης αξίας ή την πίστωση των καταβληθέντων χρημάτων, ενημερώνοντάς μας μέσω ηλεκτρονικού ταχυδρομείου στο [email protected].

4. Payment method.

The stated prices DO NOT include the applicable VAT rate. For orders to non-EU countries, goods may be assessed for import or customs duties, taxes and/or fees, depending on the laws of the particular countries.

Αφού λάβουμε την παραγγελία σας, θα επικοινωνήσουμε μαζί σας με ηλεκτρονική αλληλογραφία, όπου θα σας κοινοποιούμε την «τελική τιμή» της παραγγελίας, συμπεριλαμβανομένου του κόστους αποστολής στη διεύθυνση αποστολής, αλλά ΕΞΑΙΡΟΥΜΕΝΩΝ των δασμών, τελών, φόρων ή/και εξόδων εισαγωγής ή εκτελωνισμού  που διαφέρουν από χώρα σε χώρα. Δεν έχουμε κανένα έλεγχο σε αυτές τις επιβαρύνσεις και δεν μπορούμε να προβλέψουμε το κόστος αυτών. Αναγνωρίζετε ότι μπορεί να επιβαρυνθείτε με αυτό το κόστος και σας προσκαλούμε να επικοινωνήσετε με τις κατά τόπο αρμόδιες τελωνειακές αρχές για περισσότερες πληροφορίες. Το κόστος αποστολής εξαρτάται από το συνολικό βάρος και όγκο της παραγγελίας (συμπεριλαμβανομένης της συσκευασίας), τη διεύθυνση αποστολής και τον επιλεγέντα τρόπο αποστολής.

In our e-mail you will be asked to confirm your order and accept the “final price”. Acceptable payment methods are:

·         Πιστωτικές κάρτες Visa & Mastercard

·         PayPal

All orders must be prepaid.

5. Shipping & Delivery.

Για παραγγελίες κατά τις εργάσιμες ημέρες και ώρες μέχρι τις 17.00μ.μ. (ώρα Ελλάδος), τα προϊόντα παραδίδονται προς αποστολή την επόμενη εργάσιμη ημέρα και παραδίδονται εντός δέκα (10) εργασίμων ημερών, ανάλογα με τον τόπο παράδοσης. Δεν εγγυόμαστε την ακριβόχρονη παράδοση, που μπορεί να διαφέρει από τόπο σε τόπο και μπορεί να εμποδιστεί από απρόβλεπτα γεγονότα ή περιστάσεις εκτός του ελέγχου μας, όπως απεργία, εξέγερση, έγκλημα, πανδημία, πόλεμος ή άλλα γεγονότα  «ανωτέρας βίας» (π.χ. πλημμύρες, σεισμοί, φυσικές καταστροφές κ.λπ.).

The order is dispatched only when all ordered goods are available. Delivery takes place only during business days and hours. For special orders we will inform you about the estimated time of dispatch and delivery.

ATTENTION: Before receiving any product, you must check that the packaging is intact. Products in damaged or broken packaging should not be accepted.

6. Return Policy.

Υou have the right to withdraw from a purchase within fourteen (14) calendar days since the date the item is delivered. In that case you must notify your withdrawal to us in writting and return at our expenses the purchased item in its original condition and packaging. We will refund the value of the returned item within thirty (30) days of receiving it.

In case you received a damaged, defective or an incorrect product, please contact us as soon as possible. Damaged, defective or incorrect goods can be returned at our expenses. The product must be returned in its original condition and packaging, without further damages. We shall replace the returned item free of charge. In case the ordered product is no longer available we will issue a full refund of the price paid for the item within thirty (30) days of receiving it.

Free return applies only for normal postage charge and for shippments through our correspondant courier.   

For any issue concerning a product, please contact us by e-mail at [email protected]

7. Liability limitation.

You agree that you are personally responsible while visiting this website and for all of your communication and activity on and pursuant to this website. Also, we do not promise and accept liability that the website, its content and functional aspects will be error free or that this website, its content or the server that makes it available are free of viruses or other harmful components. The content (information, names, images, graphics etc), goods and services of our website are provided on an “as is” basis. You understand that the products’ colors presented in the website may differ from the original colors of the goods, depending on display settings. Thus, we invite you to read the description of the product and/or even contact us for more information.

The goods are NOT original works of art, NOR limited in number reproductions.

8. Intellectual property rights.

Our Company, DIASTASIS SA, is the sole and exclusive owner/holder of intellectual and/or industrial property rights of the content of this website unless expressed otherwise.

Όλο το περιεχόμενο της Ιστοσελίδας, όπως τα σήματα, οι διακριτικοί τίτλοι, τα λογότυπα, οι εικόνες, τα γραφικά, οι φωτογραφίες, τα σχέδια, τα κείμενα, οι βάσεις δεδομένων, οι  υπηρεσίες και τα προϊόντα αποτελούν ιδιοκτησία της Εταιρείας και προστατεύονται σύμφωνα με τις σχετικές διατάξεις του ελληνικού δικαίου, του ευρωπαϊκού δικαίου και των σχετικών διεθνών συμβάσεων. Ειδικότερα, το λογότυπο «art edition» και τυχόν άλλα διακριτικά γνωρίσματα και λογότυπα, που χρησιμοποιούνται ή παρουσιάζονται στην ιστοσελίδα, αποτελούν καταχωρημένα εμπορικά σήματα στην Ελλάδα ή/και στην αλλοδαπή από την Εταιρεία ή/και τους λοιπούς κατόχους αυτών.

Any copying, analog or digital printing, reproduction, publication, distribution transmission, downloading, extraction, resale of the website and its content, creation of derivatives works from that and making false declarations about the true provider of the website is expressly prohibited. In particular you may not copy, perform, display, transmit or use in general the content of the website, in part or as a whole, in anyway for commercial or other non private purposes without our express written consent.

Sale and delivery of a product is not transfer or licensing of a right or license to copy, reproduce, distribute, publish, rent, modify or adapt the product, which are prohibited without our express written consent.

Unauthorized usage of this website, in part or as a whole, and/or the products, sold through this website, is prohibited and may result in civil and criminal penalties.

9. Data Privacy Policy.

The use of our services is subject to our Privacy PolicyPlease review carefully.

10. Transaction’s Security.

In order to secure the integrity and privacy of your credit card details, we do not collect such information, but we directly transfer the connection to a secure server of bank “Eurobank” which uses 128bit encryption.

11. Governing law and Jurisdiction.

The “Terms of Use”, the “Privacy Policy” and any dispute that might arise between the parties related to our services shall be governed by the laws of Greece. Both parties agree to submit to the personal an exclusive jurisdiction of the courts located in Athens, Greece to resolve any dispute or claim arising from the hereinabove.

12. General terms.

The “Terms of Use” constitute the entire understanding and agreement between the Parties concerning the use of the website and our services, superseding all prior oral or written agreements, understandings, courses of conduct and dealing between the Parties on the subject matter hereof.

Η Εταιρεία διατηρεί το δικαίωμα να τροποποιήσει τους Όρους Χρήσης οποτεδήποτε και να προσθέσει νέους όρους και προϋποθέσεις. Θα ενημερωθείτε για τυχόν τέτοιες αλλαγές.  Η χρήση των υπηρεσιών μας, συνεπάγεται αποδοχή από τον Πελάτη των Όρων Χρήσης, της Πολιτικής Απορρήτου και των τροποποιήσεων αυτών.  

If you have any queries regarding any of our terms, please contact us.